Shipping policy

Shipping and delivery

spedizioni

Caforio Vinery is not required to ship the Products until it has received payment of the price; only after receiving the payment, Caforio Vinery undertakes to ship the products within 5 (five) working days. Shipping is limited to the Italian territory only. Caforio Vinery guarantees the shipment of the Products, through selected express couriers. The customer can check the status of orders thanks to the "Order Tracking" function provided by the courier chosen for delivery. This verification can be carried out by the Customer only after the shipment of the Products.

Shipping cost

Shipping costs will be charged to the Customer and will be indicated in the Order Form before proceeding with payment. They amount to € .9.90 for any destination nationwide. Against a cost of more than € 120.00, the shipping costs will be entirely borne by Caforio Vinery. For destinations outside Italy contact our customer service

Verification of the integrity of the Product

Although Caforio VINERY uses safe packaging that guarantees the integrity of the Product, the Customer is still required to verify, at the time of delivery of the Product, that the packaging and / or the packaging and / or the Products are intact, not damaged, nor altered. Any damage to the packaging or to the packaging of the Products must be immediately detected by the Customer through the acceptance of the package with reserve affixed to the proof of delivery by the courier, and must also be communicated within 48 (forty-eight) hours of receipt to caforiovittoriop @ pec .it, or by registered letter with return receipt. Otherwise, and in particular, once the courier's document has been signed without any dispute, the package will be deemed to have been received without any reservation.

Any delays in deliveries

If, for reasons not attributable to Caforio Vinery, it is not possible to deliver the Products in the manner and within the times indicated, Caforio Vinery will notify the Customer, communicating, where possible, new times and methods. The Customer, by concluding the Contract, accepts the possibility of such delays. If the delay in delivery is more than 90 (ninety) days with respect to what is indicated, the Customer will have the right to terminate the Contract.